Effective Date: 03/06/2025

This Privacy Policy explains how Comply EU Compliance Hub Ltd (referred to as “Comply EU”, “we”, “us” or “our”) collects, uses, shares, and protects your personal data when you interact with our website or services.

Comply EU operates under two legal entities:

• COMPLY EU COMPLIANCE HUB LIMITED (Ireland)
  Unit 3D, North Point House, North Point Business Park, New Mallow Road, Cork, T23 AT2P, Ireland (Company No. 785838)

• COMPLY EU COMPLIANCE HUB LIMITED (UK)
  128 City Road, London, EC1V 2NX, United Kingdom (Company No. 16462162)

By using our website www.complyeu.com, or interacting with us through other channels, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect personal data when you:

• Submit a form through our website

• Interact with us via PandaDoc for onboarding

• Complete payments via Stripe

• Submit documentation as part of the onboarding or compliance process

This information may include (but is not limited to):

• Full name

• Email address

• Phone number

• Company name and details

• Business address

• Product details

• Uploaded documentation (including technical files)

2. How We Use Your Information

We use collected data to:

• Assess your eligibility for representation

• Generate and manage contracts

• Review product documentation

• Provide our services as your EU or UK Authorised Representative

• Process payments and comply with legal obligations

3. Third-Party Sharing

We only share personal information when necessary, including with:

• PandaDoc (document collection and signature)

• Stripe (payment processing)

• Legal or regulatory authorities if required by law

We do not sell or rent your data to third parties.

4. Data Retention

We retain personal data only for as long as needed to:

• Deliver services

• Fulfill legal and compliance obligations

• Support potential audits

When data is no longer required, we securely delete or anonymise it.

5. Your Rights

Under data protection regulations such as the GDPR, you have the right to:

• Access your personal data

• Request correction or deletion

• Restrict or object to processing

• Withdraw consent at any time

To exercise these rights, email info@complyeu.com.

6. Cookies

Our website uses cookies to enhance user experience. Cookies are small files stored on your device that help us:

• Understand how users interact with our site

• Save preferences

• Improve overall functionality

You can adjust your browser settings to refuse all cookies or to notify you when cookies are being sent. Note that disabling cookies may impact your ability to use certain features of our website.

7. Security

The security of your personal data is important to us. We implement commercially reasonable safeguards to protect your information, including encryption, access control, and secure data handling practices.

However, please be aware that no method of internet transmission or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. International Transfers

If you are located outside the EU or UK, please note that your data may be transferred to, stored, and processed in countries where we or our third-party providers operate. By providing your data, you consent to such transfers.

9. Updates to this Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date. Your continued use of our site after changes are made signifies your acceptance.

10. Contact

If you have questions or requests regarding your personal data or this Privacy Policy, contact: info@complyeu.com

Use the relevant address listed at the top depending on your jurisdiction (UK or Ireland).